eBay Contact Number: 0345 355 3229

eBay customer services can be contacted on their UK phone number 0345 355 3229 for bidding support when using their online auction platform, for assistance listing an item for sale and for dispute resolution.

eBay has been the most successful online auction platform across the globe for many years now and their presence in the retail market is growing with their popular ‘buy it now’ options. You can contact the UK customer service division of eBay by calling their telephone number 0345 355 3229 for technical support with your password details if you are unable to login to your account. Similarly if you accidentally placed a bid on an item you do not want you may phone this helpline to withdraw it, however please try and do so before the auction expires otherwise you may be obligated to pay the full amount.

Sellers can also phone this helpline to launch a payment dispute if the winner of the auction did not pay you by card payment or through their affiliated PayPal service. By contrast if you have been sent an item which is faulty or does not mach the description in the sales listing you can dial this number for their returns process.

eBay customer services are available from 9am-5pm on a daily basis however closures may be in effect on UK bank holidays. Lines are charged at the same rate as local calls to 01 and 02 area code numbers, which means you can phone eBay for free if you have free inclusive minutes from your landline or mobile provider.


eBay UK contact numbers

eBay department Contact number
eBay UK customer services 0345 355 3229
Return a defective item 0800 358 6551
Report fraud 0800 358 6552
Complain to eBay head office 0208 605 3000


Write to eBay

You can write directly to the eBay UK head office via the Richmond postal address provided below, you should note that this address does not accept cheques for winning auction bids so these must be sent directly to the seller (if they accept this form of payment).

Hotham House,
1 Heron Square,
TW9 1EJ,
United Kingdom.